FAQs

Frequently Asked Questions

MEAL DELIVERY

  1. How to join the VIP Plate program?

We provide a white glove service to our members. You can join by sending us an email at concierge@vipplate.com or send us a  text message 312-505-6525.

  1. How Much the VIP Plate Program Costs?

Your meal delivery includes  portions in 8 oz., 16 oz. or 32 oz. containers that you can choose for lunch or dinner. 

2 days delivery – Monday and  Thursday = $191/week

3 days delivery – Monday, Wednesday, Friday – $259/week

5 days delivery – Monday , Tuesday, Wednesday, Thursday, Friday – $470/week

  1. How subscription works + exclusive perks for subscribers:
  • Receive recurring deliveries of your VIP Plate program in 8 oz., 16 oz. or 32 oz. containers – no need to place a new order each week.
  • Easily adjust your program around your schedule – skip a week or flex the meals you’ll receive.
  • Select the wellness supplement that comes with your program based on your bioscan.
  • Receive occasional surprise treats with your meals.
  • Get early access to special programs, partner perks, and events.
  1. Do I have to cook my meals?

We delivered prepared meals. 

  1. Do you accept same-day meal delivery?

No

  1. Can I pick up my meals from your kitchen facility?

No

  1. If I have any questions, how can I contact you?

Email concierge@vipplate.com or text us at 312-505-6525

  1. Do I have to sign a contract?

We ask for one month commitment to allow us to  coordinate local farm deliveries to bring to you the best quality produce.

  1. What forms of payment do you accept?

Credit cards, Paypal, Zelle, Venmo

  1. What comes in my VIP Plate?

Our meals are made with fresh, high-quality ingredients from local farms and are cooked by chefs who are committed to deliver on taste and nutrition.

  1. What are VIP Plate’s ingredient standards?

Our promise – Pure Food

When we cook for you, we dont use any of following:

  • No High Fructose Corn Syrup
  • No Artificial Sweeteners
  • No Added Refined Sugar
  • No Sodium Benzoate and Potassium Benzoate
  • No Butylated Hydroxyanisole (BHA)
  • No Sodium Nitrates and Sodium Nitrites
  • No Blue, Green, Red, and Yellow dye
  • No MSG
  • No Refined carbohydrates
  • No Antibiotics
  • No Palm Oil
  • No Shortening
  1. How many servings each meal have?

Each meal is served in 8 oz., 16 oz. and 32 oz. containers.

  1. What type of meals do you offer?

We use Zyto Elite scan technology to analyze customers’ biocommunication data and create customized meal plans tailored to your individual biochemistry. 

  1. What if I’m unhappy with any of my meals?

If you’re unhappy with one or more of your meals, please reach out to concierge@vipplate.com. 

  1. What precautions are your delivery partners taking?

We are working very closely with our delivery partners to ensure the quality and safety of our product while in transit. According to the CDC, “there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures,” and there is no evidence to support the spread of COVID-19 through food. In addition, our delivery partners have been directed to follow strict hygiene protocols which include frequent hand washing and regularly disinfecting steering wheels and areas of the truck which are often touched. Drivers have also been advised to stay home if they are feeling sick or exhibit any symptoms of acute respiratory illness.

  1.  HOW DO I HEAT VIP MEALS?

All of our food is delivered fully cooked and can be reheated using the stovetop, air fryer, or  oven. We don’t recommend using microwave.

Stovetop

We recommend this method for the best results. 

Preheat a non-stick pan over high heat, spray with oil, or add 1 teaspoon of oil and spread it throughout the pan.

Air Fryer

Line the air fryer tray with foil for faster cleanup, and spray with oil. 

Set temperature to 350°F 

Oven

Line the tray with foil or parchment paper, and spray with spray oil.

Preheat your oven to 375°F.

Set a timer for 10-12 minutes and transfer the tray into the oven once preheated. 

For best results, rotate your tray halfway through the total reheating time.

  1.  How are VIP Plate meals prepared?

Every meal is made from scratch, just like you would prepare in your own home, only in much larger volume. If you choose to have a digestive bio scan to guide your meal preparation, we will arranged for your virtual scan appointment. The results of your digestive scan will be emailed to you. Ones you submit your test to us, we will enter the ingredients that work for you in our system and will develop your personal menu.  We will also take into consideration the list of allergies you share with us and will ask you for your food preferences. Based on your input, we will create the perfect menu for your body and mind to enjoy.

  1. Where VIP Plate is available?

As of April 1st, 2023. VIP Plate is available in FL including Naples, Boca Raton, Miamia and Chicago IL.

  1. When will I receive my order?

Our meals  are delivered on Monday – Friday  each week. When you sign up, you can pick how many dinners you would like to receive and on which days.

  1. How do holidays affect delivery?

Possible delays can occur due to major holidays. These include New Years day, Memorial Day, Fourth of July, Labor day, Thanksgiving, Christmas Eve and Christmas.

Delays will reflect on your Upcoming Deliveries page about two weeks prior to the holiday week so you are able to plan ahead!

  1. Are your ingredients non-GMO?

All of our ingredients are non-GMO and we constantly work with our supply chain to source higher quality ingredients.

  1. How do you handle allergens?

We have strict allergen handling and labeling procedures, and checks in place, for ingredients and finished product. Our allergen ingredients are stored and portioned separately from non-allergens. In case allergens are portioned using shared equipment or utensils, our production partners clean and test the equipment for allergen residue between line changeovers.

BIOSCAN

WHAT IS ZYTO SCAN?

Beyond nutrition scanning

Scanning the body for biological preference to nutritional products is a key component of ZYTO Technology. Items that can be scanned for include supplements, essential oils, and skin-care products. Additionally, your body can also be scanned for its preference to foods, wellness services, and lifestyle options.

Bioscan options

The ZYTO software contains more than 40,000 digital signatures representing actual items. These include not only products from over 200 nutritional product companies, which we call balancer Virtual Items, but also thousands of items representing internal body systems as well as external factors which are called stressor Virtual Items.

A wellness professional can scan you for as few or as many of these items as desired based on your needs and specific wellness goals. Generally, a bioscan consists of scanning for stressors, and then scanning balancers to determine the top items that will bring the most stressors back into range, or balance.

Personalized information = better decisions

Along with determining your body’s preference to products scanned for, a ZYTO bioscan can provide a wealth of additional information about the body. ZYTO reports can reveal correlations, patterns, and trends in the items that you were scanned for. Your wellness professional can use this information to ask better questions and reveal additional key information to help you remove the barriers preventing you from achieving optimal wellness.

HOW TO GET A SCAN

What is it like to get a ZYTO scan?

Getting a ZYTO biocommunication scan is a simple and painless process. Simply place your hand on the ZYTO Hand Cradle while a scan is run. During the scan, subtle energetic impulses are introduced to your body. Your body will naturally respond to this communication, and the ZYTO software records each response. Although a few people may be able to sense this energetic communication, most are unaware that the scan is taking place. The length of the scan can be as little as 3 minutes.

What is a ZYTO Scan?

ZYTO scans are organized into what are called biosurveys. You’ve probably filled out a survey before: a series of questions that you provide answers to. A biosurvey is essentially the same thing, only you don’t answer the “questions” consciously—your body answers them directly.

With ZYTO biocommunication, the “question” is the Virtual Item, The answer, a change in the electrical properties of your skin, is recorded and analyzed by the ZYTO software.

A biosurvey can be as varied and versatile as any other survey. Some biosurveys are general in nature and include Virtual Items concerned with overall wellness, while others include Virtual Items relating to specific areas of the body or body systems. There are also biosurveys that deal with environmental factors.

Is it Safe?

There are no known contraindications for properly administered ZYTO scanning. The amount of energy used in a scan is so low that it is safe for infants, children, and adults of all ages, including people with pacemakers and pregnant women.

Why get a ZYTO Scan?

ZYTO products help you make better decisions about your health and wellness. That’s why ZYTO technology is referred to as wellness decision support technology. It’s important to note that ZYTO scans are not intended to treat or diagnose.

How often should I be scanned?

Regular ZYTO scanning will provide you with up-to-date biocommunication information as your body changes. Your practitioner will guide you with the specific scan schedule best for you.